Refund policy

Return Policy

At Old Forge Apparel, all sales are final.

We do not accept returns, exchanges, or refunds for change of mind, incorrect sizing, accidental orders, or any other customer-related reason. Please review your order carefully before completing your purchase, as orders cannot be canceled or refunded once they have been placed.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us at oldforgeapparel@gmail.com within 7 days of receiving your order.

Please include:

Your order number
A description of the issue
Clear photos of the item and its original packaging

If we determine that the item is defective or that we made an error with your order, we will provide a replacement or another appropriate resolution at no additional cost.

Condition of Items

Any item approved for return or replacement must be in the same condition in which it was received—unworn, unwashed, unused, with all original tags attached, and in its original packaging. Items that have been worn, washed, altered, or damaged after delivery are not eligible.

Returns sent without prior authorization will not be accepted.

Accidental Orders

Orders placed accidentally are not eligible for cancellation, return, exchange, or refund. Please carefully review your order, including your shipping address, product selection, size, and color before completing your purchase.

Return Address (United States)

If your return has been approved by our support team, it must be sent to:

Old Forge Apparel
2035 Old Forge Way
Marietta, GA 30068
United States

Do not send any items back without first contacting us and receiving return authorization.

European Union Customers

If your order is shipped to a country within the European Union, you may have additional rights under applicable consumer protection laws, including the statutory 14-day withdrawal period where required by law.

If you believe your order qualifies under these regulations, please contact oldforgeapparel@gmail.com before returning your order. Unauthorized returns will not be accepted.

Any approved EU return must be unused, unworn, with original tags attached, and in its original packaging.

EU Return Address:
Return instructions and the appropriate return address will be provided by our support team once your return request has been reviewed and approved.

Lost or Stolen Packages

Old Forge Apparel is not responsible for lost or stolen packages that have been marked as delivered by the shipping carrier. If your package is lost in transit, please contact us, and we will assist you in filing a claim with the shipping carrier whenever possible.